Ras Mekonnen Street, Wegagen Tower, In front of Addis Abeba Stadium

Tel. +251 11 878 7919/21,
P.O.Box 1018 Addis Abeba, Ethiopia
Email:info@wegagen.com
Website: www.wegagen.com

Currently it is serving from Monday to Friday (8:00 am-7:00 pm) and Saturdays(8:00am-6:00 pm) including lunch hours.

Can I access my Wegagen account at any branch if I open account at one Branch?

Yes, you can access and manage your account at any branch once you become a customer of Wegagen Bank.

You can order checks by applying online thorough internet banking, mobile banking or by physically going to the branch where youmaintain your account.

You can withdraw cash, transfer money to another card holder or account within the Bank, purchase goods and services using your card at merchants that accept ATM cards and view your account balance.

You can apply atthe Branch where you maintain your account.

Yes, you can withdraw cash from our ATMs in Birr by using VisaandMaster Card.

Yes, Industry standard security measures have been put in place to ensure that user’ privacy and security is protected.

Currently Wegagen Bank offers fast and dependable remittance service by working with 13 international money transfer companies, includingDahabshiil, KAAH Express, Amal-Express, Western Union, Ria ,MoneyGram, Tawakal, Express,X-Press Money,Fast Pay,Osob,Trans- Fast,Olympic Express and I-Cash.

A valid ID, passportordriver’s license The money transfer reference code Receiver’s details including:

You can receive your money within five minutesunless the sender notifies you otherwise.

No, you cannot. This is only possible if the sender changes the details into your name.

Yes, the service is available from Monday to Friday (8:00am-7:0pm) and Saturdays (8:00am-6:00pm)

You may withdraw up to Birr 5,000from your available account balance at our ATMs per day. But foreigners can use cash advance serviceat our Branches to withdraw any amount they would like. For card purchases, there is nolimit.

You can withdraw cash from other Bank ATMs using our Agar Visa Card. But you will be charged 50 cents per Birr 100 when you withdraw cash from ATMs other than our Bank.

You can use VISA and Master Card to withdraw cash at our ATMs.

If you forget yourAgar Visa Debit Card PIN, please call our help desk 0922 724982and 011878 7648.Then, we stop the card and you will be given a replacement card from the branch where you initially open account.

Please call 0922 724982 and 011878 7648right away and report to our help desk. We will stop your card and issue a replacement for you. When the card gets ready, you will collect it from the Branch where you have initially opened account.

The Bank will replace a damaged orlost ATM debit card, but charges you Birr 25.

Internet banking allowscustomers the convenience to access and manage their account securely twenty four hours a day, seven days a week using personal computer, Smartphone or tablet.